Capgemini Off-Campus Drive 2023-Hiring Service Desk Engineer | Any Graduate

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7 Apr 2023 Admin

Capgemini Off-Campus Drive 2023-Hiring Service Desk Engineer | Any Graduate | Noida| 3.5LPA*

Capgemini Is Hiring

Company:
Role:
Salary:
Location:
Experience:
Education:

Capgemini
Service Desk Engineer
3.5LPA(Expected)
Noida
0-5 years
Any Graduate

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Capgemini Recruitment 2023. Hy job seekers. if your qualifications match the details we have mentioned above. Then don’t wait for the deadline. Apply For this Amazing Opening As soon As possible. for more information, you have to scroll down the post we have mentioned everything in detail about this opening.

Capgemini is hiring Fresh Candidates.

Build A Professional Resume

The detailed eligibility and application process are given in below.

Job Description

Job description

Job Description:

We are looking for self-motivated individual with experience in voice based process providing Help-desk Support (IT)
The ideal candidate should have good knowledge of technical helpdesk support functions with a minimum 0.6 to 3 year of experience
Preferred qualification is B.Tech/BCA/Diploma in IT field
Should be open to a 24*7 work environment, Rotational shift with rotational weekoff
Should be available to work on Indian Holidays
Should be good in taking initiatives and responsible enough to handle pressure
Must have a good understanding of handling Service desk issues
Should possess excellent verbal & written communication, presentation skills, inter-personal skills
Experience in similar help-desk profile which involves Incident Management & technical troubleshooting in Retail domain

Responsibilities:

Handle Incoming Calls and perform troubleshooting over call as per Knowledge Articles available and provide first time fix over calls
Handling Trouble Tickets in the form of Chat/Service Requests/Emails
Working towards meeting the defined SLAs for all metrics
Maximize customer satisfaction through effective solutions delivery
To maintain a high degree of customer service for all support queries and adhere to all service management principles
To take ownership of user problems and be proactive when dealing with user issues

To Know More Details About this job Opportunity click the “Apply Now” Link Below.

How to Apply:- Company Off-campus drive 2023 (`Please Apply before Expire date of the link`)

Method 1:- You can apply through the career page of the company.

Method 2:- You can apply through the direct link. which has been provided below.

To Apply Through Direct link:-

Step 1:- Click below Apply Now link.

Step 2:– You will be redirected to the career page of the company.

Step 3:– Fill in all required details in the form for which job you are applying:

Step 4:- Click on Submit Button.

Step 5:- Wait for a few days you will get a response from the company soon regarding your interview Process

Top Offcampus Drives. Apply Soon

Upload Your Resume to get hired Soon:- Click here