Global Logic Off-campus drive 2023 || Associate Analyst || Freshers || BE/B-Tech/BCA/MCA/BSc|| Hyderabad || 3.5LPA*

Global Logic Off-campus Drive 2023

Role:- Associate Analyst 

Education:-BE/B-Tech/BCA/MCA/BSc

Batch:- 20/21/2022

Location:- Hyderabad

Salary:3.5LPA*

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Global Logic Off-campus drive 2022 Freshers:- Job Description

GlobalLogic- A Hitachi Group Company

Job Location: Hyderabad Experience: Only Freshers

Designation:-  Analyst (Technical Support) 

Process: Semi Voice Process (Night Shift)

Interview Process:

1. Screening
2. Ops Manager Round
3. Written Test (Aptitude, Personality, Versant)
4. Client Round
5. HR Round **Excellent communication skills are required.

Perks and Benefits:

• 5 Working Days
• CTC: 3 – 3.5 LPA based + Benefits (Two-way Cab) + Incentive
• Work from the office.

Qualifications:

• B.Tech/BCA/MCA/B.Sc (CSE/IT) graduates (Graduation is a Mandate)
• Should have Provisional certificate and Consolidated marks memo.
• Must have a good working knowledge of Windows/Mac OS and its components
• Strong customer relations skills
• Strong written and verbal communication skills
• Capacity to control interaction in a consultative way
• Capable of multi-tasking in a fast-paced work environment
• Strong knowledge of web-browser-based technologies
• Experience with HRIS, CRM, and/or ATS is a plus
• Good knowledge in HTML & CSS.

We offer:

• Interesting and challenging work in a large and dynamically developing company
• Exciting projects involving the newest technologies
• Professional development opportunities
• Excellent compensation and benefits package, performance bonus program
• Modern and comfortable office facilities

Domain experience:

• As an Associate Technical Support (TSE), you will have the opportunity to combine creative problem-solving, providing a great customer experience and utilizing technical skills in one role!
• As a member of our 24×7 Customer Support team Provide a service experience second to none as you help our customers tackle their problems head-on and crush any technical obstacles in their path. You will be supported by our internal best-in-class team, receiving ample training and development opportunities to help get you up and running and ready for primetime. If you are looking for an opportunity that allows you to interact with customers and become an expert in world-class technology, this may be the perfect fit for you!

Requirements:

• Demonstrate excellence in customer service skills by keeping a positive, caring, can-do attitude toward our customers
• Address and resolve customer concerns and issues in a timely manner
• Document all events and interactions in SalesForce by creating, tracking, and closing cases when issues are resolved
• Responsible for learning product platforms and ancillary products quickly and providing accurate information about them to our customers
• Independently collects and tracks information and details of the problem
• Troubleshoot customer issues using remote desktop software
• Interact with customers through various channels including phone, chat, and email to address and resolve concerns and issues
• Dedicate yourself to the success and satisfaction of our customers and our business
• Attempt to resolve customer issues or escalate to advanced personnel if necessary
• Consistently ensures that business is conducted with empathy and integrity at all times and that behavior aligns with product policies, procedures, and core competencies

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How to Apply:- Global Logic Off-campus drive (Please Apply before Expire date of the link)

Method 1:- You can apply through the career page of the company.

Method 2:- You can apply through the direct link. which has been provided below.

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To Apply Through Direct link:-

Step 1:- Click below Apply Now link.

Step 2:– You will be redirected to the career page of the company.

Step 3:– Fill in all required details in the form for which job you are applying:

Step 4:- Click on Submit Button.

Step 5:- Wait for a few days you will get a response from the company soon regarding your interview Process

Global Logic Off-campus drive 2023 Freshers