Google Off-campus drive 2022: Accomplish Soon

|| Tech Generalist Associate|| Freshers || BE/B-Tech/BCA/BSc || Banglore || 4LPA+

Google Off-campus drive 2022

Google Off-campus

drive 2022

Job Role:- Tech Generalist Associate

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Google Off-campus drive 2022 Freshers:-

Job Description

Position Responsibilities 

  • Maintaining a positive and professional attitude towards customers 
  • Providing support across a variety of platforms, including chat, live email, instant messaging, and phone (voice calls)
  • Be flexible to work in a 24×7 service environment as per the business needs which might include working consistently in the night shifts and on weekends
  • Troubleshoot basic technical problems, identify customer needs, and develop creative solutions to address them.
  • Promptly and independently resolve technical incidents and escalations, with effective communication to all stakeholders internally and externally
  • Maintain response and resolution speed as defined by SLOs; 
  • Keep high customer satisfaction scores and follow quality standards in 95% of cases.
  • ● Use existing troubleshooting tools and techniques to establish the root cause for queries and provide a customer-facing root cause assessment.
  • Provide high-touch assistance to highest Tier customers, build an in-depth understanding of most pressing customer issues
  • Contribute to creating and updating a support knowledge base, you will have a passion for learning and knowledge sharing.

Google Off-campus drive 2022

Minimum Qualifications

  • BTech/BE Information Technology/Computer Science degree/ BCA or BSc computers or equivalent practical experience with a strong academic record
  • Excellent verbal and written English language skills 
  • Strong attention to detail and a proven ability to balance multiple priorities
  • 0-18 months experience in Technical Support/Customer service operations/ Troubleshooting/Campaign Optimisation in any company

Google Off-campus drive 2022

Preferred Qualifications 

  • Front-end web programming experience in HTML or JavaScript, as well as proficiency writing SQL queries
  • Basic understanding of networking concepts
  • Basic understanding of web protocols such as HTTP, DNS, SSL/TLS, etc
  • Ability to go beyond help center articles and understand the technical system to resolve customer queries

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How to Apply:- Google Off-campus drive (Please Apply before Expire date of the link)

Method 1:- You can apply through the career page of Google.

Method 2:- You can apply through the direct link. which has been Provided.

To Apply Through Direct link:-

Step 1:- Click below Apply Now link.

Step 2:– You will be redirected to the career page of Google.

Step 3:– Fill all required details in the form for which job you are applying:

Step 4:- Click on Submit Button.

Step 5:- Wait for a few days you will get a response from Google soon regarding your interview Process

Google Off-campus drive 2022 Freshers

Apply Now

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Updated: July 22, 2022 — 11:37 am

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