Wipro Mass Hiring 2022 for System Engineer

Wipro Off-campus Drive 2022

Role:- System Engineer

Education:-BE/B-Tech/ME/M-Tech/MCA/MSC

Batch:- 17/18/19/20/21/2022

Location:- Bangalore

Salary:- 3.5LPA*

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Wipro Offcampus drive 2022 Freshers:- Job Description

About the job

Do

  • Excellent communication skills,
  • Ability to Empathize, pacify and handle Irate Customers with exceptional communication skills.
  • Technical Knowledge in Troubleshooting Base Operating system issues and eager to learn New Technologies.
  • Troubleshooting Windows, Outlook, Teams, and Citrix. VDI, VPN, Security App, etc. over Remote Support
  • Answer incoming calls and respond to customers’ emails in timely manner.
  • Manage and resolve customer complaints.
  • Identify and escalate issues to supervisors as and when needed.
  • Provide product and service information to customers.
  • Research required information using available resources and offering Solutions to customers.
  • Research, identify, and resolve customer complaints using applicable software.
  • Route calls and tickets to appropriate resources and Domains that can best support the user,
  • Document all call information according to standard operating procedures.
  • Recognize, document, and alert the management team of trends in customer calls.
  • Create SOPs for new Issues and resolutions given.
  • Complete call logs and reports.

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To Know More Details About this job Opportunity click the “Apply Now” Link Below.👇👇👇

How to Apply:- Wipro Offcampus drive (Please Apply before Expire date of the link)

Method 1:- You can apply through the career page of the company.

Method 2:- You can apply through the direct link. which has been provided below.

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To Apply Through Direct link:-

Step 1:- Click below Apply Now link.

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Step 2:– You will be redirected to the career page of the company.

Step 3:– Fill all required details in the form for which job you are applying:

Step 4:- Click on Submit Button.

Step 5:- Wait for a few days you will get a response from the company soon regarding your interview Process

Wipro Offcampus drive 2022 Freshers

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Wipro Offcampus drive 2022 Freshers

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