Wipro Off-campus drive 2023 || Customer Service Representative|| Freshers ||BE, B-Tech, MBA, B.Com, B.A, BCA, BBA, BHM, BSc & BSc|| Gurugram|| 3.5LPA*

    Wipro Off-campus Drive 2023

    Role:- Customer-Service-Representative

    Education:-BE,B-Tech, MBA,B.Com,B.A,BCA,BBA,BHM,BSc&BSc

    Batch:-20/21/2022

    Location:-Gurugram

    Salary:3.5LPA*

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    Wipro Off-campus drive 2022 Freshers:- Job Description

    Job Description

    Wipro HR Services India Pvt Ltd. is looking for a Customer Service Representative

    We are looking for smart professionals with a great attitude to make every single client interaction delightful.

    Your Impact as a Customer Service Representative

    • Customer Service through calls, Chats & emails
    • Ensure timely and accurate service delivery at defined productivity levels
    • Build client & domain knowledge to be able to deliver a resolution on the first conversation
    • Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, handling Time & Customer Effort
    • Maintain Internal & Client level delivery quality on calls, chats & email conversations
    • Adhere to Customer Service Attendance & Accountability policies
    • Execute issue /query resolution and ensure proper documentation & follow-up
    • Identify, share and support operational improvements

    Roles & Responsibilities:

    You bring knowledge & expertise Required Experience

    • Experience 0- 2 yrs
    • Excellent communication skills
    • Should be flexible to work in rotational shifts
    • Proficient in computer usage and Basic knowledge on MS Office
    • Defined a career roadmap which offers growth opportunities
    • Performance-based incentive program**
    • Investment in talent development and skills enhancement
    • Work-life balance with 5 day work week
    • Collaborative environment with best-in-class professionals
    • Focus on colleague engagement and fun@work
    • Depends on Process/Client Alignment

    Qualifications:

    • Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons)
    • Full-time MBA, BE, and B-Tech graduates with minimum of 6 months of BPO experience
    • Undergraduate (Except pursuing any regular course/technical course, pursuing a course with specialization in Stats, Maths, Hons & Eco Hons, current year 12th Pass out)

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    How to Apply:- Wipro Off-campus drive (Please Apply before Expire date of the link)

    Method 1:- You can apply through the career page of the company.

    Method 2:- You can apply through the direct link. which has been provided below.

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    To Apply Through Direct link:-

    Step 1:- Click below Apply Now link.

    Step 2:– You will be redirected to the career page of the company.

    Step 3:– Fill in all required details in the form for which job you are applying:

    Step 4:- Click on Submit Button.

    Step 5:- Wait for a few days you will get a response from the company soon regarding your interview Process

    Wipro Off-campus drive 2023 Freshers

    Apply Now

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